Changing labels due to wrong address in Paypal
Make sure your address is correct in Paypal before ordering. Our labels are made as soon as your order is official. If required to make new label, here are the cost and links. Since adding the insurance clause below, the re-make of these labels will not be protected with insurance.
MAKE SURE YOUR ADDRESS WITH PAYPAL IS CORRECT BEFORE ORDERING!
Also,due to non-delivery of 20% to International and 35%Canadain customers, I have a choice to quit shipments entirely, or raise the prices to add insurance and return of products to me, the Seller. As it has been forever, if a customer does not get a product, I issue them a total refund and not get my product back. This is a double wammy and very expensive to our business . Shipping to Canada is the worse problem, since their customs seem to keep the product and not sending it on to the customer, or returning to Seller.
Shipping Rates Effective January 27, 2019
International Rates Effective February 21 , 2020
Canada Shipping Rates Effective February 21, 2020
Domestic (US 50 states)
Tracking numbers are provided for all shipments.
Effective January 27, 2019 notice the change in shipping fees
USPS allows shipping First Class International in large envelopes and flats. Using Stamps.com I am still able to join with Stamps.com and another provider to continue using this service which is by far the cheapest shipping method, even though the rates for this service has increased. I had no choice but to slightly raise the shipping fees. Very sorry folks!
Fast shipment of our product is one of our main objectives at Golf Paint. Sometimes things happen and the product gets lost, misplaced, or stolen while in transit. This does not happen often. Maybe once in three months or sometimes longer, but it does happen. Once in awhile, we enter the wrong address on the shipping label, very seldom, however it has happened. The later we can detect when the postal service returns it to our address . If the product vanishes in transit we can not detect that problem.
Within the U.S. 48 states shipment usually takes 3-5 days from shipping date. Sometimes sooner, but very seldom beyond 5 days. To *Canada (3 weeks) and our other two states, Hawaii and Alaska, the norm is 5-7 days. Over ten days usually indicates a problem. To Europe usually allow 7-10 days. Over 10 usually indicates a problem. To Australia usually takes about 10 days, sometimes 12. Over 12 usually indicates a problem.
We ship via U.S. parcel post and do provide tracking numbers . If you don't receive your product within these listed allowable days then contact us so we can solve the
issue. We want you to be happy with our transaction, so you must let us know if you didn't receive your shipment. We will make it right! We will always notify you when we ship your product so you
know when to start the countdown for delivery to your destination.